EBO HOME Robot Service Agreement

Dear users:

Welcome to use EBO HOME ROBOT products and services!

The following clauses of the EBO HOME ROBOT Service Agreement for Users are legally binding agreement between you and Fuzhi Science and Technology (Shenzhen) Co., Ltd. (hereinafter referred to as “EBO HOME ROBOT”).

Before using EBO HOME ROBOT products and services, you shall read EBO HOME ROBOT Service Agreement for Users (hereinafter referred to as “the Agreement”) and EBO HOME ROBOT Privacy Policy, please carefully read and fully understand clauses herein, especially those concerning exemption or restriction of EBO HOME ROBOT’s liability, dispute resolution, and applicable law. Please prudently read and choose whether to accept the Agreement or not (minors shall read in the presence of a legal guardian). Your downloading, installing, and using the software, obtaining an account, and login shall be deemed as your acceptance of the Agreement, clauses of which shall be binding on you.

The Terms expressly state your legal liability and rights when using EBO HOME ROBOT products, software, services, and relevant websites (hereinafter referred to as “the Service”). In the Terms, “you” means any individual who uses and visits the Service.

In order to provide better experience to you, you can fully use the Service only after agreeing on clauses of the EBO HOME ROBOT Service Agreement for Users, including EBO HOME ROBOT Privacy Policy and any agreement between you and EBO HOME ROBOT (hereinafter referred to as “the Terms”). Please carefully read the following clauses and tick the boxes at the end of them to express that you have read and accepted them.

If you disagree on all or any part of the Terms, you cannot use the Service.

1. We respect and protect your personal data

EBO HOME ROBOT respects and protects personal privacy of all users of EBO HOME ROBOT products, and EBO HOME ROBOT will not voluntarily collect, disclose, transfer your personal information for registration (such as nickname portrait, etc.) and your personal privacy such as audio, video, and picture, or provide them to any third party unless agreed expressly by you or prescribed by compulsory provisions of laws and regulations. EBO HOME ROBOT will not use your audio, video, picture, and other data saved on the cloud for other purposes, and such save of them on the cloud is only for realizing product functions and ensuring data security.

2. Third-party service

Operators and third parties may provide products and services through EBO HOME ROBOT platform, such as third-party APP and service. When you choose a third-party product and service, it shall be deemed that you accept the clauses of third-party service. Therefore, EBO HOME ROBOT strongly advises you to carefully read agreements and privacy policy of the third party in advance as EBO HOME ROBOT has no right or obligation to control or audit third-party products and services. EBO HOME ROBOT will not bear any liability on your interests damaged due to the use of a third-party product or service.

When you share to a third-party (QQ, WeChat, Microblog, Facebook, etc.), your phone device No., MAC address, and other device identifiers may be transmitted to the third party.

3. Authorization and collection of your data

For better improving product stability and providing personalized service, third-party entities cooperating with EBO HOME ROBOT may collect some information or data of your product. If you click “agree” on the prompt when using function of taking photos or videos of EBO HOME ROBOT APP or use EBO HOME ROBOT APP, it shall be deemed that you have agreed to authorize EBO HOME ROBOT to collect and analyze the following information of you: device information (such as operating system, device identifier, language, type, and networking mode), client terminal information (such as version No., mark, and time when users open/close client terminals), application information (such as error reporting and service initiation), and video monitoring data (including but not limited to audio, video, and picture). Under the circumstance where you agree to let a third party handle your information, please follow Article 2 herein.

Personal information that you have expressly authorized EBO HOME ROBOT to collect shall be handled according to EBO HOME ROBOT Privacy Policy, so please carefully read it.

4.Note for users

Software function: the software provides support to hardware devices, to ensure normal use of hardware devices, promote new functions from time to time according to users’ requirement, and provide convenient entrance for Wi-Fi access of mobile devices. The software has functions such as real-time view, two-way vocal conversation, warning report, cloud video record, and device sharing.

(1) Real-time view

After installing hardware devices, users can watch real-time situations (video and voice) within the scope covered by cameras at any time through the client terminal of the software.

(2) Two-way vocal conversation

Microphones and speakers are installed in hardware devices. Users can carry out two-way vocal conversation with the person at the other camera side from a long distance through mobile client terminals of the software.

(3) Warning report

Hardware devices have warning report function, when any object moves or the voice is abnormal within the area monitored by cameras, cameras will take photos and videos, and send warning to the server, and then the server will send warning to mobile client terminals of users. The function is only used as waring prompt. The dynamic photos or short videos of abnormality taken may be incomplete or unclear and cannot be used as evidences.

(4) Device sharing

Users with administrator privileges can share devices to other users, managers can manage and control specific permission of users.

(5) Voice detection

This function will detect voices in the environment, and the accuracy of detection results may be affected by interference of outer environment, and the loudness and distance of voice. As this function is only for experience, certain deviation is normal.

(6) Human detection

The function is now only applicable to home environment where the installation and use is normal, and the accuracy of detection results may be affected by objects of outer environment, background, and light. As this function is only for experience, certain deviation is normal.

(7) The software provides registration service, through which users can register EBO HOME ROBOT accounts. EBO HOME ROBOT accounts are registered in EBO HOME ROBOT account center by using the network service provided there. Users shall agree on and follow EBO HOME ROBOT’s Account Agreement for Users before registering EBO HOME ROBOT accounts.

(8) The software provides management service for EBO HOME ROBOT accounts. When users return to the software from WeChat, Microblog, Google, FacEBO HOME ROBOTok, and other webpages, the software needs users’ authorization to have access to address list only for confirming EBO HOME ROBOT account login situation and protecting users’ privacy in the software. The information of the address list will not be collected.

(9) Link address and QR code generate by device sharing are security keys of the shared camera, which shall be properly kept and distributed by users.

5. Upgrade, pause, suspension, or termination of service

EBO HOME ROBOT keeps upgrading and improving the Service. In consideration of the specialty of e-commerce activities and network service as well as the security of operation, you understand and agree that EBO HOME ROBOT may upgrade or adjust EBO HOME ROBOT products and services at any time, which may cause effects of some functions to change or old service systems unusable; upgrade or adjustment will be published in forms of new version of services and renewal of systems. You understand and agree that EBO HOME ROBOT may regularly or irregularly check, repair, or maintain platforms or devices supporting its services or change related the third-party it cooperates with, which may cause suspension of services. You understand and agree that EBO HOME ROBOT may partially or wholly terminate services at any time. In addition, you are entitled to voluntarily terminate the Service by deregistering accounts.

6. Risk and liability

(1) You shall bear the risks of using EBO HOME ROBOT products. EBO HOME ROBOT does not guarantee in any form that services and their results will meet your requirements, services of products will not be suspended, or services and data results are secure, accurate, timely, and legitimate. If you fail to normally use EBO HOME ROBOT products due to reasons of network situation, communication circuit, third-party webpage, or service provider, EBO HOME ROBOT shall not bear any legal liability. Unless otherwise stated, EBO HOME ROBOT’s services are free of charge. As for some services which need support of phone, data service, or SMS functions, you may pay to third parties. EBO HOME ROBOT will not voluntarily collect your personal information, unless they are voluntarily provided by you.

(2) If the aforesaid contents which may concern your privacy or you consider as privacy are divulged, discloses, or obtained, used or transferred by third parties due to your own actions or force majeure, you shall bear all consequences and EBO HOME ROBOT shall not bear any liability.

(3) You shall bear the cost of network caused by data synchronization to the cloud or local terminal.

7. Copyright

EBO HOME ROBOT and its licensor have complete intellectual property of the software. On the premise that you obey laws, regulations, policies, and the Agreement, you can use the software according to the Agreement. You are not entitled to and shall not do any of the following, including but not limited to:

(1) Delete any copyright statement or prompt, and any other information of the software.

(2) Reserve engineering, assembly, or compilation the software.

(3) Use, copy, modify, lease, or assign the software partially or wholly beyond the scope of the Agreement.

(4) Provide the software to any third party, permit others to use the software, or use the software for purposes banned by EBO HOME ROBOT (such as commercial purposes)

(5) Conduct the following actions on images and words of the software at will, including but not limited to: use, copy, modify, link, forward, compile, publicize, publish, set up mirror site, or develop related derivative products, works and services by virtue of the software.

(6) Exploit the software to save, publicize, and spread contents violating national laws, regulations, and policies.

(7) Exploit the software to save, publicize, and spread contents infringing over others’ intellectual property, trade secrets, and other legitimate rights.

(8) Carry out actions harming the security of computer network.

8. Version upgrade

EBO HOME ROBOT will decide whether to upgrade the version of the software. If EBO HOME ROBOT decides to provide upgraded version of the software, the Terms shall apply to the upgraded version unless there is another Service Agreement for Users replacing the old one. Your choice of upgrade shall be deemed that you have expressly agreed to follow service terms of relevant software; if you disagree on any contents of service terms, please do not choose upgrade.

9. Termination of rights

Invalidity of any clauses herein shall not affect the validity of other clauses. EBO HOME ROBOT or its licensor has the right to suspend or terminate the Agreement at any time. After the suspension or termination of the Agreement, you shall immediately stop using the software and delete all software and relevant materials that have been copied or installed.

10. Miscellaneous

All titles of clauses herein are only for convenience of reading and have no actual meanings, and cannot be used to interpret the Agreement. If clauses herein become void or unenforceable, other clauses shall remain valid and binding on both parties. The ownership and operation right of the software belongs to EBO HOME ROBOT.

The effective date of the Agreement: May 1, 2021

Fuzhi Science and Technology (Shenzhen) Co., Ltd. has the copyright and reserves the interpretation right within the scope permitted by laws.